[UPDATED: March 19, 2020]
We closed Soom’s office and warehouse on Monday, March 16th to evaluate the safest way for us to continue operations based on the CDC and government suggestions.
As of Thursday, March 19th, we have reinstated limited access to our office and warehouse with diligent safety procedures in place. Currently, we are fulfilling case packs on soomfoods.com and sending Soom to our direct wholesale partners so that Soom products remain available during the containment period. Soom’s smaller pack sizes will remain available for purchase on Amazon for as long as possible. Please note there is potential for shipping delays.
We’re also working closely with our distribution partners to maintain our supply chain to restaurant partners doing take-out and delivery.
We’re putting our heads together (but apart) on ways to continue to support our restaurant and retail partners. We plan on sharing more ideas, but in the meantime, we encourage you to purchase gift certificates to support your local businesses. Please also consider amplifying their messages by sharing to your networks.
From our end, we’ll continue to contribute delicious recipes for you to make while staying home and share positive thoughts on social media. We know this is a challenging time and we appreciate your patience and understanding during the process.
Wishing everyone safety, strength and comfort.